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06/25/12 | 18:26PM
Bent over

I have had verizon for ten years now. I had all three, cell,home phone and dsl. My first bad experience was back when my mom died. It was at the end of the month and I had to scramble to get home before my mother died, after which there were a few weeks of kaos. Because I was outa town and running low on min. I called verizon wireless and pleaded with a rep. to extend me some extra min. because of relatives calling, ect.The rep. said no problem we understand. Three weeks later I get home to a bill about 600.00 for over min. usage at 30 cents a min. After I got through to a rep. who told me they had no record of my phone call and to just pay the bill. I did and emmediately cancelled my service. Years go by and I'm happy to be buying my first house. The only problem is I transferred my verizon service. IT HAS NEVER WORKED RIGHT AGAIN. Ive been fighting with verizon since aug.2011 it's gottin so bad that some reps. like Courtney Sumner (tampa office) won't even csll me back, EVER!! Because Ive called soooo many times. I am now trying to find another source for internet and home phone. My wireless is T Mobile and they treat me ok. Cant believe there are over 7 million people that hate verizon like me...no wonder. FUCK VERIZON.

steve g. - Verizon H8er ID: E5351C

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05/10/19 | 13:48PM
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ronaldoi4 - Verizon H8er ID: ABE29F

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