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07/08/12 | 3:29AM
Taken Advantage by Verison

I recently upgraded to a IPhone 4s, bought it at best buy. When I got the bill from Verizon, I noticed that there was a $30.00 connection fee on my bill. I called, to question the charge. I found out that the $30.00 are used to offer "FREE" workshops online or inside a Verizon Store, also used to help pay for customer service reps training. This so that they can give me excellent customer service. workshops are not free, we are paying for them and 2nd that is your JOB! If this is not robbery I don't know what is.... I'm so waiting for my lines to expire so I can tell Verizon to tKe a hike. So done with them.

Sandra - Verizon H8er ID: 3A7377



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