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08/06/12 | 17:13PM
Is Verizon working against us consumers? Whatdayathink?

Ok,so I needed to look up details on the outgoing calls on my landline for 2.5 yrs. NOTHING! Verizon Business Office (VBO) said "Go online to get 2yrs in paper format & 1.5yrs online" NOTHING! Called VBO...said "Call their legal dept (VLD)" Automated msg said, "Requires subpeoena or court order and will cost substantially". Human repeated the same & then got tired of me & said "Call VBO". Called VBO...said "No detailed billing for NJ". Why? "Don't know". Who knows? "Don't know" Can I get call details going forward from now? "I already said that NJ does not have detailed billing!" Can I get contact info for your Execs? "Don't have that info". Will her spvsr know that? "No" Verizon website says that it is rated as the best business in the world????

Asha - Verizon H8er ID: 8C5D53

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