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10/12/12 | 21:37PM
corruption!!!!!!

they lied to me... 1st of all i got a internet service with no phone called a dry loop...
than 2 months later i needed phone installed... i wanted a bundle for 49.99 for both as my internet at first was 34.99 but they billed me at 44.99 had to call every month for a 10 credit.. joke.... than when i bundled to 49.99 for both internet and phone it never went thru they billed me for the most expensive phone line 60 a month and still 44.99 for internet... so i oaid and told them to take phone line off and they said the dry loop was not offered anymore so i had to keep the phone line i asked them to bundle again for me and still billing me seprerate 60 and 44.99 they just keep screwing me and there were many more problems this company sucks... they need to be sued for scamming people

Anonymous - Verizon H8er ID: F712AF



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Replies
10/13/12 | 4:37AM
Sounds like the customer service rep made an unofficial promise/offer. Yeh, I'll give it to you for 10$ cheaper a month. Officially they get credit for keeping you at a higher rate and reducing the number of the discounts or credits they issue. That's why you have to call in.

Verizon has really increased the use of high pressure sales employees and tactics over the last several years. I go through periods getting calls daily from the same office/number.

Anonymous - Verizon H8er ID: 1312E6


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