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This Entry is Rated:
4.7
with 9 votes!


08/16/07 | 12:10PM
NO Service

I contacted Verizon's customer service around the first week of Aug 07 for an install date. My intial installation was scheduled for Aug 15 between 8-5 PM. I waited at home all day until around 4 PM when I decided to contact Verizon customer to see how long before the tech would arrive. Well to my suprise, I was told I would not get connected this day because Comcast did not release the line until the day of Aug 15. That is not my problem--and I need to call verizon on Aug 16 to see if a tech is avaiable just to repeat the process. I want justice, compensation for a day loss from work and service connected immediately. Customers should not have to pay for company turf wars. Pissed, if there was any other options/ service available I would take it. It appears technicians are making CEO decisions in regard to customers service.

- Verizon H8er ID: E170DF



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