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This Entry is Rated:
9.9
with 280 votes!


02/28/06 | 1:57AM
Verizon FIOS

I was inundated with sales calls and mailings about Verizon FIOS and was having trouble with my ISP. I took the bait and ordered the service. (I'm in the right income bracket to be provided with this service.) I was given a delivery date which was on a Monday. On the Thursday before delivery, I was told my date was pushed back due to engineering issues. I accepted the date for two weeks later and again was called and said they still had engineering problems and I was again postponed. About a week and a half later they called again saying I was postponed indefinately. I excalated the issue, but it took me about 2 hours to get through to someone who was supposed to help me. No help. I escalated it again (another hour and a half and supposedly reach the district manager for FIOS in Texas. He apologized and promised and confirmed delivery on 7/23. As a confirmation from a local represented, I was guaranteed delivery on said date, but with a delivery time of 9-4. Of course, I waited and they did not show or call. I called all the numbers I was given "in case something happens" and got no response. I'm still waiting. In my opinion, Verizon places customer satisfaction at the lowest priority, and I get frustrated with myself that I spent so many hours trying to work this out, and giving them the benefit of the doubt. I plan to distribute this story to every neighbor in my small community. Redlining doesn't seem to be the only illegal activity they practice. Since I placed a "do not call" on my name, I am still receiving calls trying to sell me this service, which they can't seem to provide!

- Verizon H8er ID: 22F455



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Replies
07/01/09 | 22:10PM
i live in NJ and i am going thru the same thing now except they have 1/2 installed and left and never came back. i can't even get them to take it out and since it is in my bedroom where they did the install, i can't even get in there to sleep. i am seriously sick and a senior and they do not care. i hate verizon. here is a post i made on another place here. if we could get enough people to send their letters in, the following could be done.





This Entry is Rated:
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06/29/09 | 11:37AM
suggestion for how to handle verizon

the ceo was just on charlie rose show saying how he plans on being the biggest and best. well, my problems go way beyond anything on any sites here. i just sent a letter to the ceo and i forwarded that to charlie rose at charlierose@pbs.org

i would suggest everyone here send a copy of thier letter to charlie asking him to have this ceo back and answer all these problems. there is enough on this site to bring verizon down if we can get it on the air and if enough people will write it can be done. tv shows and papers are out to make money by their ratings. this would be a very good rating. if anyone wants to know more about my letter you can contact me at glsw1111@yahoo.com. this would be way better than a class action law suit.



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Replies
06/30/09 | 19:38PM
wow, hmmmm your a thinker. that sounds like a plan man. you should definitley do that!


07/01/09 | 8:29AM
it would work but we need everyone to do it. almost any tv show would work if we could get them to do it. producers want a show the public would watch and i am sure a show like this could hit number 1.....lol. it would also be a bonus for us if they would have ivan hooked up to a polygraph test while he answers. i hope this does not sound like i hate verzion.....LOL

- Verizon H8er ID: 541A8F

09/04/10 | 23:29PM
>(I'm in the right income bracket to be provided with this service.)

I stopped reading at this point.

Anonymous - Verizon H8er ID: A2002D

12/30/10 | 2:58AM
"orgasmatron"

is a free PBX you can run in your home

unwanted calls no more


**I** am the sole arbiter who decides who MAY ring my line.


bitchslap the darkside

Verizon fios over moca RAPES SIP and RTP - Verizon H8er ID: B17CA3


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