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This Entry is Rated:
7.5
with 2 votes!


12/10/07 | 19:34PM
Smart Phone Hidden Charges (Raped Indeed)

I cancelled my Data plan for my Motorola Q. The rep told me that I would be charged if I used the service. I never did use the online service after cancelling, yet Verizon continued to bill me $44 a month for 6 months. They could not explain the charges except for saying that I was still trying to connect. Finally, after calling in irate, the rep explained that my "Smart Phone" was trying to connect on its own constantly and therefore the charges apply for connectivity. They refused to refund the money and also refused to acknowledge that I had been SLAMMED for a service that I CANCELLED!!!!!!! I HATE VERIZON!!!!

- Verizon H8er ID: 825A48



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Replies
05/27/16 | 21:18PM
Well, don't use a smart phone if you don't want data.

Anonymous - Verizon H8er ID: 1F6FED


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