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This Entry is Rated:
9.7
with 347 votes!


02/28/06 | 1:59AM
Verizon separates the country into four regions

I broke my phone today while traveling on the other side of the country so I need to get a new one. I went into a store and they told me that there was nothing they could do since I had a number from a different region of the country. Verizon separates the country into four regions (Northeast, Midwest, South, and West) and they use different ESN numbers to program phones in each region. I asked if they could offer some sort of temporary fix (i.e. rental phone, loaner, etc.) and they said there was nothing they could do! I am sure other people traveling in other parts of the country break their phones while they are away; there is no doubt in my mind that this must happen with some frequence, yet Verizon offers no solution to this common problem. That is ridiculous! They might as well completely separate the company into four different ones, one for each region!

- Verizon H8er ID: 370821



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