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This Entry is Rated:
with 1 votes!

12/04/12 | 21:15PM
What rebate?

Verizon is the worst company in the history of the free world. I have never had such a runaround in my life as when I tried to get the $50 rebate I was promised. When I bought the phone, the sales person assured me that he would take care of submitting the forms for the rebate himself. After two months passed with no rebate in sight,I went back to the store on Sunrise Ave in Fort Lauderdale and was told by the regional manager that I should not have relied on the salesman to take care of it. "It's your money," he said, but reluctantly agree to look into the matter. He didn't. The sales person who sold me the phone was transferred to another office and was unreachable. The phone numbers listed on the internet were either disconnected or wrong. The sales person currently in the store was too busy with other customers (hard to believe because every time I was in the store, it was empty) and told me to call the rebate office. I called the rebate office and was shunted from one voice mail to another with no possibility of speaking to an operator. Finally, I connected with a man named Michael in the Hollywood office, who told me to fax him my paperwork and promised he would get me my rebate. I let you know what happens.

Anonymous - Verizon H8er ID: 0DB8E8

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