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12/22/12 | 1:05AM
Lying bitches

Verizon is a big scam. They try to get your money in any way by changing around your profile. When I told them to cancel my text messages and my insurance on my phone. They did for that month. Then, the next month they put the insurance back on and when the bill came I asked them why my insurance was there for the past two months. They told me that it was put back as if I requested it and told me that I have to pay that months full bill because the bill was already processed. I was on the phone all day and called up 4 5 customer representatives to confirm everything was changed at least for the next month and onwards so it wouldn't happen again.

Well the next month it happened again. But now a NEW LIE!! Them lying bitches!!! They gave me a promotion for 2 months and changed my bill just for those 2 months from 700 to 1400 mins. I called and confirmed that once that 2 month was up that they would take off the promotion and bring me back to my original 700mins plan. Well folks the money they "so call" give you as promotion or one time courtesy is a damn lie. They will try to squeeze that money off of you some other way. Little did I know that thats what happened with before when they charged me for insurance. I even spoke to the manager about it and everything and he said he couldnt do anything.
So this bitch called Jessica in fucking New Mexico tries to tell me her fucking bull shit excuses of why it was my fault that I didnt change my plan back to 700mins. I called the month before when I spoke to them about the insurance and confirmed with them all that it would be changed back to 700. But she still wants to tell me that isnt in the notes. But that the promotion would fall off. SO shes fucking telling me that the promotion falls off and now I agreed to be paying for 1400mins. I was like WTF???How are we supposed to have proof for ourselves. Obviously its their word over ours. I think we should record what they say. But you know what even with that they'll tell you oh thats a fake recording and thats not us because they are lying bitches!!!
I explained the story about my insurance and that the same thing is happening again she told me I can gladly change it back to 700 but it will only be effective for the next month so unfortunately you still have to pay $145.93 when my usual bill is $106. Can you fucking believe it?? She said she can only give me partial credit reimbursement. When I asked to speak to the supervisor she put me on hold for 30-40mins and came back on the line saying oh its going to take a long time would you like me to settle things for you or would you like the supervisor to call you back tomorrow? Are they serious?? So I asked her to make the changes on my account and give me my partial credit and send me an email confirmation of all of this. I told her that from now on I am going to make Verizon email me every change they make so that they do not play me again. She says hold on I also gave her my # so the supervisor can call me back tomorrow. Then she said she sent me the email I told her I didnt receive it and that I want her to stay on the line till I get it. She tried to tell me that there are others waiting on her line for 20mins. I told her that I dont want her to leave till I get it. After 10 mins of checking through my junk, spam, draft, every box I can check I told her to send it to another email account of mine. She said she sent it to that one and she tried to tell me that it may be a problem with my email. SO I sent myself an email and had a friend send me an email on both accounts which I received right away. She was obviously fucking with me. I waited for this email for 25mins before I started asking her are you fooling me. Where is the email and I told her that a friend just emailed me so you are lying. She kept saying I'm not a liar and is there anything else I can do for you. SHe tried to tell me to go to myverizon and see that she changed it back to 700. I was already on the site and told her I saw it but I dont care I want an email confirming everything about the mins and my partial credit and she started telling me that she didnt say she would give me an email about the partial credit. Even as I'm writing this I still have not received the emails on either account. They were never planning on giving me the partial credit back so she just kept toying with me the whole time about sending me an email and thought that I would just hang up saying ok I will wait for the email. This is not the first time my bill gets really high out of no where. SO YOU be the judge. IS VERIZON A FUCKING SCAM OR WHAT???

Anonymous - Verizon H8er ID: 4B7782



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Replies
12/26/12 | 18:45PM
they are fucking bitches it is true

insaneworkingmom - Verizon H8er ID: D81709

02/02/13 | 14:12PM
Sounds like you're the fucking idiot. People don't care To help assoles like you that just complain and bitch all the time. Try being nice, you notice a difference.

Anonymous - Verizon H8er ID: 0FAFC3

02/22/13 | 0:14AM
true, you sound like a whiny asshole who thinks you r special and deserve special priveleges,i hope after all your troubles with getting the insurance off your plan, you drop your special phone in the toilet and have to suck it up!

Anonymous - Verizon H8er ID: 505995


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