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This Entry is Rated:
with 2 votes!

06/13/13 | 19:51PM

We have had a family plan with Verizon for about 5 months. At first the phones worked great and we had very few issues, then as of a month ago both mine and my husbands iPhones stopped working in and around our home as well as in our surrounding cities.

I drop at least 10 calls a day which is beyond frustrating as I use my cell phone for work and it is embarrassing when I'm in the middle of a conversation with a client and my phone just drops the call. The funniest thing is we have a Verizon store 2 blocks away and yet no reception in our area. I've called Verizon 8 times in the last few weeks and they have in no way helped to solve this problem.

They sent someone out to check the reception by our house. When I called them back to see what they had found (since they never got back to me) I was told that I live in a low signal area and that they aren't liable for my lack of service and if I want better service I need to purchase a $200 cell booster. I am beyond enraged with this company. They claim to have the best service which is a flat out lie. We had US cellular before this and in the 4 years I was with them I never had a single problem! We only switched to Verizon because I wanted an iPhone. Horrible idea.

Delany - Verizon H8er ID: 1CDA25

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Jeacarp - Verizon H8er ID: 445F2C

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Jeacarp - Verizon H8er ID: 445F2C

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