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This Entry is Rated:
with 1 votes!

08/09/13 | 13:26PM
Verizon DSL Enhanced Service

After 7 years of stable 3Mbps Verizon has dropped my speed to 1.5Mbps. I complained. They sent me a new modem. Same speed. A techie called and "reset" my account and I got 3Mbps for four weeks then it dropped again to 1.5Mbps. This appears to be a pattern or policy that Verizon has. I know my equipment limitations and capabilities and know it is able to receive 3Mbps with no problems. Yet....

Anonymous - Verizon H8er ID: 6B0C88

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08/13/13 | 16:23PM
speedtest.net shows me with a 1.47mbps. its crazy. they screw you any way they can.

Anonymous - Verizon H8er ID: 505B2A

08/25/13 | 16:01PM
They are trying to skirt around the issue that they do not care about or repair their old legacy copper plant which is 30-50 years in many areas. Verizon is basically phasing out copper wire service and will abandon or sell the copper plant after they get enough customers for sign up for FIOS.

I would contact the state utility regulators, FCC federal communications commission, FTC Fair Trade Commission, Better Business Bureau and consumer agency at local or federal level. They sold you defective product and/or will not or cannot honor their end of the deal. It's not just about utility service anymore because in most cases anything other than plain old telephone service(pots) is considered optional.

Good Luck, keep after them.

Anonymous - Verizon H8er ID: C954D7

09/02/13 | 0:31AM

Anonymous - Verizon H8er ID: 6DB399

09/13/13 | 5:15AM
dsl is not a guarenteed product go to cable verizon isnt investing in this product anymore

Anonymous - Verizon H8er ID: D1B30E

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