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This Entry is Rated:
with 1 votes!

09/01/13 | 2:52AM
Screwed into 2 more years

I contacted Verizon in July when my bill increased, unexpectedly. I was told that my discounts had just expired, but that I was eligible for a new contract that would reduce my bill by $20. I was also returning a set top box that was to save me an additional $7. Got my new bill today, and it went UP an additional $13. I spent an hour trying to reach a real live person, but kept being sent to a Spanish speaking automated recording, and then I was disconnected... 3 times... For a communications company, they suck when it comes to customer communication.

Anonymous - Verizon H8er ID: 060CEA

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