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10/03/13 | 0:37AM
Verizon Blows

To make a long story short they quoted me an incorrect price on a phone upgrade and would not stand by the quote even though the customer service rep on the phone entered notes in my account that stated the phone, price and plan. When I asked them to honor the quote they refused to call me back after I spoke with management at the call center umpteen times. The in store managers are no better. A giant corporation who doesn't care about their customers. Joke!

Dave - Verizon H8er ID: B2A401

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