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10/04/13 | 17:12PM
Fios Battery a scam

You do not need to replace your back up battery when it goes dead. When it goes dead it beeps. It is pretty much useless unless you do not have cell phone.
Go to Youtube and bypass the battery. Do not give them your money.

Anonymous - Verizon H8er ID: 8E996B



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Replies
10/07/13 | 22:54PM
The battery is needed if you lose electricity. It powers the ONT. Or in laymens terms the interface either inside or outside your house. I'm surprised you didn't have a clue about that. Plus you can go to either radio shack or an electrical store and find them cheaper in most cases.

Verizon tech - Verizon H8er ID: B441F3

10/19/13 | 15:24PM
Do it at your own risk. That's considered vandalism. If that unitgoes bad and they come to replace it and find that you modified it. Clean and screen will charge you for it. Easiest resolution is ask for a nnearby FiOS tech for a battery. If they have spare most likely they will give you one

Anonymous - Verizon H8er ID: 24B632

04/04/14 | 21:43PM
It seems to me (tested on two different homes) that the battery alarm goes off after what seems to be a programmed 13 month time period. When my low battery alarm went off after having replaced it 13 months earlier I removed the battery and tested it. Perfect 13.45v as it should be. I unplugged my battery, let it sit out of the unit for 3 hours (as if I went out to buy a new one) and then plugged it back in. That was a week ago. Not a beep from the system.

OH in NJ - Verizon H8er ID: E5F6FD

11/15/16 | 16:59PM
We turned off our electricity and lost internet connection because our backup battery was dead. We had to call tech support twice and it took about an hour to get it to reboot

Anonymous - Verizon H8er ID: A99F67


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