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10/19/13 | 2:43AM
Verizon - The booger you can't flick

I tried terminating my serve a week ago and was told the bill would be $285, it comes and is $417. I called "customer service" and all they say is if you don't pay the full amount you go to collections. I asked to speak with a manger and am told this is customer service - "well this sure as hell sounds like a customer service issue to me" They were charging me for a number I have NEVER used! Got disconnected, called back today and got the run around only to be disconnected again! Tried to pay the full amount of the bill online and it doesn't recognize the phone number or login because my service was terminated (by me). Wasted another fucking hour! Went to the Verizon store where I had to wait again and finally paid my bill after "they couldn't find my information for 15 minutes. I fucking hate this company!!!!!!!!!!!!!!Go with Consumer Cellular and save yourself from this booger you can't flick off your finger.

Anonymous - Verizon H8er ID: F70887

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