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10/31/13 | 17:05PM
Verizon Fios In Southern California Target Seniors and Imigrants

Margaret Serjak President Verizon California
Has instructed all Verizon Fios Managers to push Fios product to all customers in Fios area.
There are telling customers they don't have a choice and have to convert to Fios service or they would loose there service. The biggest victims here are seniors and bilingual customers.
Fios techs are installing Fios services and force to do it by Fios managers if not they get black ball and decipline. Customers don't want it but don't know any better so some do it. Especially that ederly who only have phone service and then are trick into getting TV service and internet when they don't have a computer. Margaret Serjak President Verizon California is fully aware of the abuse she is allowing it and not caring at all about her customers and but only cares about the profit margin and bonuses. So please check your Fios bills for any charges you don't recognize. Especially if you have a senior family members because they could be paying for internet service and cable tv and don't have it. So watch out because its being allowed by this government and nobody doing nothing about.

Anonymous - Verizon H8er ID: 7A069E

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