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This Entry is Rated:
8.5
with 2 votes!


11/14/13 | 15:17PM
Lies and more lies

Upgraded my phone and had to change data plan. I was told I could get a 6 gig package for $30, additional gigs $10 @.
When I got home I got a notice that I was over my 2 Gig maximum. Called Verizon and was told I was on a 2 Gig data plan and there was no 6 gig package. Called back 3 times and spoke to different reps that said the same thing.
Returned to the store and told them about the data package. They assured me that I was on a 6 gig plan but couldn't give me anything in writing. I checked on my computer which showed I was on a 2 gig plan.
Returned to the store to return phone and get back on my old data plan. Assured everything was returned to as it was.
Purchased new phone at full retail and when I went to activate it I was told that I was on a limited data plan.
At every turn I was lied to by Verizon.

Anonymous - Verizon H8er ID: 289EBA



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Replies
11/22/13 | 21:11PM
Its called a maxx plan. Just got it. Call and tell thrm you want the maxx for $30

Anonymous - Verizon H8er ID: 1EDFCF

12/11/13 | 20:47PM
I guess I expect to be screwed by the global elite (verizon holds a proud position) but I wonder-- is their massive disorganization deliberate or is it a deliberate ploy?!

Anonymous - Verizon H8er ID: BD2CEE


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