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12/11/13 | 19:07PM
Don't get home phone connect

Worthless piece of crap--drops calls constantly despite their lies and promises.

Anonymous - Verizon H8er ID: BD7DDB



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Replies
12/19/13 | 0:58AM
We signed up for Home Phone Connect about a year ago. We have been unable to send faxes from our fax machine ever since. I have now learned that our security system monitoring service has also been rendered useless for the past year. If our home had been broken into and an alarm triggered, the security system would be unable to contact the monitoring company. We called Verizon telling them that we were sold Home Phone Connect as a service to replace our home phone, but have learned this is in fact a misrepresentation of the product and asked that they waive the $100 cancellation fee so we can revert back to a land line and restore our fax and security monitoring capablities. After 45 minutes on the phone they finally said a supervisor was working on it. We called back the next day, and were told that nothing had been done at all. Verizon is a bunch of crooks looking to sell you something, and then they make more money when the product they sold you doesn't do what they say!

Anonymous - Verizon H8er ID: F3E163

12/22/13 | 21:57PM
Let me get this straight.... It took you a year to discover that you can't fax and also that it is in no way tied into your home security system??? You didn't figure that out on day one when you noticed it did not need plugged into your wall phone jack?? If all the above is true... YOU'RE AN IDIOT.

Anonymous - Verizon H8er ID: 3C2654


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