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This Entry is Rated:
with 1 votes!

12/31/13 | 18:28PM
Promotional Service Fees

Asked for single line and the least expensive Internet line. They provided that, but upgraded the Internet speed on a 12 month promotional basis. Bill was paid automatically each month and I didn't see the increase when the promotion ended and now have paid over $800 in extra fees. Did I receive the higher speed, Yes. Did I ask for it, No. The Internet was used twice a week for email. Verizon does this bait and switch very well. They got me this time.

Hat3 - Verizon H8er ID: 948724

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01/02/14 | 13:50PM

Anonymous - Verizon H8er ID: A886FD

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