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01/16/14 | 15:59PM
Verizon hijacks out phone number from a medical office

This has occurred 2x in the past 4 weeks. The first occurrence was on 12/24, when our medical office noticed our main phone number was disconnected and in the process of being transferred to a tow truck company. We had the same phone number with Verizon for more than 15 years. Same issue occurred on 1/12 and the patients were not able to contact the medical office or the answering service from Sunday 2pm, until Monday 11am. Getting the runaround is a waste of time. I have now been dealing with the Verizon Executive Offices in NYC. Phone number is 855-655-2687 x 4440550(1), still same response, poor, but I would recommend everyone that has a complaint with Verizon to flood the customer advocacy dept. Also filing a complaint, as I did with the FCC doesn't hurt. If you are looking at phone carriers, do not choose Verizon, pick another vendor. Going with Verizon is a big mistake. I have also contacted CBS FM Radio in NYC to broadcast this story. Maybe if senior management hears about the incompetence on the local radio station, they may think twice. Hopefully this story aired on Christmas Eve Day and affected senior management's Christmas dinner, since my Christmas Eve Day was ruined.

Anonymous - Verizon H8er ID: F11006

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