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This Entry is Rated:
with 2 votes!

01/19/14 | 3:26AM
verizon wifi rip off!!!!

A few months ago I noticed my service was really slow. I called tech support and they said I had 3mbps and an old computer so they convinced me to upgrade to 5mbps. I still had the same issue. they told me that I needed a new computer cause mine was old. I got a new computer from best buy. I still have the same issue and now I am paying for 5mbps service. When I run a speed test it says I only have .81mbps I tried getting it fixed but they will not fix the issue. I tried getting credit for the service that I have been paying for witch I have not been receiving and they said no. WOW Verizon SUCK!!!!!! they are in business to rip there customers off. They are a bunch of high tech thieves.

ripped off customer!! - Verizon H8er ID: 85C421

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02/06/14 | 1:31AM
Yeah, I have a similar issue. Astrocious speed. When on different cell towers, I can get 20 Mbps DL speed, but on one particular tower (Home) it's regularly less than 1, but the worst part is, that this didn't start until right after my unlimited data plan became eligible for an upgrade. And I never had any problems with speed until then. My phone works decently, but once I turn the WiFi Hot Spot on, it slows down even further. I WOULD KILL for 3 Mbps, consistently. I can't uses Netflix, Slacker Radio or even browse the web without issue.

I have talked to tech support 10+ times in the last 2 months with no answers and no explanations.

The most recent Tech support girl gave me some B.S. about "I'm a fixer, I break it and then fix it... Everyone's happy with my service.... I am great at what I do.... I've been here for 18 years..... I am awesome. I always get results." NOPE. Nothing you did worked either.

I Officially HATE VERIZON now. The only problem is, No other Cell Company is any better.

This is Bullshit!

Anonymous - Verizon H8er ID: 90F3BA

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codylh60 - Verizon H8er ID: 8264B2

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