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02/06/14 | 1:34AM
Terrible Data Speeds

Astrocious speed on a specific tower, but only problematic, when I am using the WiFi Hot Spot on my phone, and ONLY after I became eligible for my upgrade, since I've had my phone for almost 2 years, and I'm still on Unlimited Data, Not one of the tiered Data Plans.

When on different cell towers, I can get 20 Mbps DL speed, but on one particular tower (Home) it's regularly less than 1, but the worst part is, that this didn't start until right after my unlimited data plan became eligible for an upgrade. And I never had any problems with speed until then. My phone works decently, but once I turn the WiFi Hot Spot on, it slows down even further. I WOULD KILL for 3 Mbps, consistently. I can't uses Netflix, Slacker Radio or even browse the web without issue.

I have talked to tech support 10+ times in the last 2 months with no answers and no explanations.

The most recent Tech support girl gave me some B.S. about "I'm a fixer, I break it and then fix it... Everyone's happy with my service.... I am great at what I do.... I've been here for 18 years..... I am awesome. I always get results." NOPE. Nothing you did worked either.

I Officially HATE VERIZON now. The only problem is, No other Cell Company is any better.

This is Bullshit!

Anonymous - Verizon H8er ID: 9AB68A



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