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02/22/14 | 20:11PM
Outdated technology in Verizon call centers

For a company that makes billions of dollars in an industry that's suppose to promote state of the art technology, it boggles my mind how Verizon has outdated computers and software in it's call centers.

There are computers in the Verizon call center from the year 2003, internet is slow as hell, software constantly crashes (vibe and coffee are a fuckin joke as well as the other bloatware in the computers). What a joke for a company that promotes ''state of the art'' technology.

I now work for Apple as Tier 2 advisor, and Apple provides brand new I-Mac's with software that actually works.

Former VZ employee - Verizon H8er ID: 9FB37B



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Replies
02/26/14 | 10:00AM
Well, except for every major ios update over the last few years.

Anonymous - Verizon H8er ID: 57BEA2

02/26/14 | 10:01AM
To be fair it only took them half a year to figure out how to stop their phones from using cell data while on wifi.

Anonymous - Verizon H8er ID: 57BEA2


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