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05/21/14 | 0:53AM
Service Reps Suck

I was trying to switch from my contact plan to the pre-paid plan that they just released. So the contract ran out and my father and I tried to reactivate the phone I had with the new plan and it was non-stop with reps putting us on hold and not doing anything, one rep said "hello, what's your name?" So I told her my name and the line was silent for 18 minutes and the call just ends.

Anonymous - Verizon H8er ID: 6749DF



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