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06/10/14 | 0:45AM
Terrible Service

I was in the Staunton, VA store on Statler Blvd recently and the service was absolutely terrible. I gave the guy my name when we walked in the door (there were people waiting outside for the store to open because they take forever and they're service is so shitty). After not being helped for 30 minutes, I decided to drive to Walmart a couple miles away and do some shopping. Once I finished shopping at Walmart, I went back to the Verizon store and there were people whose names were taken before mine still waiting to be served. These were the people waiting for the store to open. Of course, when I walked in the door a different employee tried to take my name like they did earlier. I told her I gave them my name, then went shopping at Walmart before returning. Turns out they didn't even take my name the first time. Anyway, Verizon lost out on the opportunity to gain a new customer. Complete incompetence

Anonymous - Verizon H8er ID: D0E81C



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Replies
06/25/14 | 18:05PM
so true, reading my e-mail takes days sometimes

Charles Di Bartolo - Verizon H8er ID: 3023E2


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