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06/27/14 | 0:34AM
Screwed by Verizon

My wife turned in a DVR in April 2014. She noticed Verizon was still charging us the monthly fee. Even, when we showed the customer service rep that UPS had a signature proof of return they still were unable to refund us. They also wanted a tech to log in to see if indeed the DVR that we he'd proof of returning could verify how many boxes we had hooked up. Basically calling my wife a liar! Verizon just plain sucks!

James - Verizon H8er ID: 48763B



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