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07/07/14 | 0:39AM
Fios product is trash

July 4th Verizon canceled my land line because I refused Fios. One of their employees cursed me and threatened if I did not let them install Fios they would cancel my service. The line was fine before they called. They also refused to forward the calls to my cell phone. If Fios was such a great product why the thuggish behavior. I have no way of knowing if they will cancel the service again before I switch to another provider. No matter who you call and talk to no one hears you at Verizon. I read that the landlines are regulated and Fios is not. What a terrible experience on the 4th of July. Note to Verizon, when you no longer provide services that people want, they may leave. I have been a happy customer until they worked me over. If the service was good then the threats would not have been necessary.
If you have Verizon and do not want Fios switch to a new provider ASAP before they cut your service and leave you scrambling at the last minute. It is all how you’re treated and my 30 years of loyalty means nothing to them. Buyer beware.

Anonymous - Verizon H8er ID: 614BF2



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