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This Entry is Rated:
9
with 1 votes!


07/07/14 | 20:17PM
Worse than road rage

I thought road rage was bad... I am not an aggressive person, but waiting for live agent, One time 30 minutes, then not resolving anything, makes my blood boil. I have never had such terrible customer service. To make it been worse, I get one bar on my cell phone... And internet kept dropping. Their service techs are independent contractors, who could care less., they put a band aid on and run like hell., No accountability.

Anonymous - Verizon H8er ID: CD14AD



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Replies
07/10/14 | 20:46PM
Try calling between 3 to 5 PM Eastern time, if you can. I've had good luck between these times, especially on Weekends but really on any day other than Mondays!

It won't help with the issues, but the wait is shorter!

Anonymous - Verizon H8er ID: 063E80


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