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08/10/14 | 6:48AM
service restoration

Ok, so I did neglect to pay my services, however when attempting to restore on Saturday when payroll cleared their site showed my balance, but perpetually kept loading. 6 phone calls later to the exact same automated response of we will forward you to bill matrix where you will be charged a 3.50 convenience fee each ended with "WERE SORRY NO ONE ANSWERED" and disconnected was what lead me here. Sorry everybody but Verizon sucks. Although it may be my fault services halted, why the f are you wasting my underpaid time for your "premium" services with 1970 s customer service. Even my broke ass can accept credit cards 24/7.

jersey contractor - Verizon H8er ID: 214487

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08/10/14 | 23:00PM
So here we are 19hrs later. They have finally accepted my payment, twice now as they were not shure how much they should charge for my lowly request. However no services will resume operation. Well many attempts at contact with them via internet and phone have yeilded the same results. VERIZON IS CLOSED ON THE WEEKEND. Really. Not joking. No chat, no tech support. Closed. No wonder I couldn't pay my bill. It's 1975 and the internet barely exists. No less huge corporations who can at least out source so I can yell at people in foreign countries who aren't authorized to do anything. Awesome customer service. The thing really pisses me off is they don't say so. If they just admitted they were playing modern but were actually closed for the weekend and kept all their records in a file cabinet, and answered calls from a plug in switchboard, and had 3 old ladies with hair nets and medical shoes answering the phone I would understand. Its a little 70s but I would know what i'm dealing with.

jersey contractor - Verizon H8er ID: 6C0015

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05/03/19 | 4:55AM
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05/06/19 | 2:27AM


MatthewAmuby - Verizon H8er ID: 0F0E31

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