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10/02/14 | 2:20AM
"Customer service" my ass

My girlfriend and I recently upgraded her phone from and iPhone4s to a 5s and in the store we had to go through all the bull shit and fees to get the new phone set up. At the end of it we went home fairly happy and slightly hurting in the rear end from being bent over for all the charges. My first bill a month later was $85 more than usual. My send bill was over $20 more. I called their so called customer service and was greeted my someone obviously reading from a script who couldn't addlib to save the world and kept starting from the same point on her piece of paper trying to tell me why my bill was going to now be more money each month. I finally got out of her that they had changed my plan all together and she said to call my local store, cause she was from Alabama or whereever in the south their room full of fat ass women eatting Cheetos and reading the script and giving the run around is... I called my store which is what I was trying to do in the first place and they told me no reps were available to talk to me and I should come down. This after a 47min wait on hold and 2 different people saying they couldn't help. If I showed up someone would have got a fat lip. F#%k Verizon. They are prices of $hit.

Schmidty - Verizon H8er ID: 25185F



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Replies
12/01/14 | 6:16AM
And this why fucking retards like you make agents livesike mine miserable first off sir and i use the teem loosely we do not have a script ok and your probaby one of those rude as fuck abusive customers who thinks there entitled to everything

Anonymous - Verizon H8er ID: 1CD0FD


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