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10/02/14 | 2:50AM
Verizon Wireless SUCKS! Period!

Well, I have spent more than 4 hours total over the last 5 days on the phone, have escalated to management, have sent time stamped pictures dated 2 hours before the postal receipt (also sent that pic) proving without a doubt the phone I sent back was MINT and they are still claiming it arrived with a cracked lens. I have total replacement insurance i pay good money through my local authorized Verizon Wireless dealer and worked for years in the mobile industry and KNOW better than to send a damaged phone in as a warranty claim. Especially when my insurance deductible is only $99 for the phone I sent back. I will fight this to no end.


VerizonSucks - Verizon H8er ID: B47C1A

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