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10/10/14 | 15:56PM
Bate and Switch

In August 2014 a Verizon rep called and led me to believe that the new plan they offered would be less money. Next bill - it was higher so I called and was told I would get a credit and the monthly rate would be $120. Got my bill today and called Verizon only to be told that the $140 is the cheapest! I was told lies and falsehoods by so many Verizon reps, including supervisors, that I will never answer another Verizon sales call. I'm looking into moving away from Verizon. Their customer service is horrible and getting worse!

Sewer gal who hates Verizon - Verizon H8er ID: D8250F



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