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11/15/14 | 2:42AM
Verizon scam- had on hold but still billed

Had a verizon account since 1996 till 2014 , when I canceled because Verizon needed my 188.15 so bad they lied- simple I had my line put on hold , then put on hold again- I did this because I lost my iphone and was waiting for the iphone 6 - in August I received a bill and called up verizon. I was told I should put my account on hold for 6 months - I would be charged the 2 days , but I said fine I'll pay the 2 days. In sept I get a bill for 92 bucks or 100 . Again I call and the women said no worries your on hold it was a mistake - your bill will cycle to 0 next month- well next month came and it doubled-
1- I called 4 times and revived the same BS( your account can only be on hold 6 months) ok so why was I not told in August?
2- they seem to have no record of the sept call? Weird that seems to disappear
3- 17 years of service and they screw me for 2 months of service I did not even use??? Why would I pay for no service ? It's a crazy concept .

D v Murphy - Verizon H8er ID: 6492EE

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03/09/19 | 14:25PM
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brandiemy11 - Verizon H8er ID: 636CF0

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