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03/01/15 | 18:59PM
Canceled January 29th Still getting billed after verbal assurance.

Asked CSR "Are you sure i'm fully paid up because every time I call you I loose an hour of my life..." Was assured it was fully taken care of. Just got a bill today for $89. New CSR said well they canceled it on the 25th but they can't change the billing end date in their computers... Fuck this company.

Dee Man - Verizon H8er ID: 202A27



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03/02/15 | 19:04PM
Report them to the BBB, Consumer Affairs and the Federal Communications Bureau. False billing is harassment and is illegal.

Anonymous - Verizon H8er ID: E59E65


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