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03/05/15 | 20:07PM
Lied to me to get a reup on contract.

I sent in a defective phone and they charged me $399.95 for the phone, because it was late getting sent back. Well since they refused to credit my account back any money I said fine my main line with you is going to be canceled now since my contract is up and you are a bunch of crooks. They then told me they would credit my account $250.00 for the returned phone. I thought I was still getting screwed since they charge me almost $400. for the POS that didnt work, but it was better then nothing. SO I agreed and re sighned my contract with them for another two years. The credit showed online that it was applied, BUT the amount never came off the bill!

This is were they FUCKED me. After I re signed the contract and ordered my new phone they removed the credit and now it dosent even show on the online statement. SO not only did they screw me into another 2 year contract then revoked the $250 credit and screwed me out of $400. for a defective phone. ALl in all this cost me about $1000. IN FEES AND NEW PHONE CHARGES AND DEFECTIVE PHONE CHARGES. I threatened to cancel my main phone line with them and now I am going to do it and cancel the other three phone lines I have with them and file a complaint with the BBB on them too.

Scott pissed off Taggart - Verizon H8er ID: 7D936D

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05/05/19 | 13:53PM
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lydiaui18 - Verizon H8er ID: E4B71F

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