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This Entry is Rated:
10
with 1 votes!


04/14/15 | 21:31PM
FUCK CUSTOMERS!

When I started my service with them... everything seem to be going "okay". When I moved, the service rep took my internet modem and said, "there is a callback on these modems. So I'm going to give you an old one that I have. Soon as we get this issue fixed, we will get you your new wireless modem back." I must have called them 7 times to get my modem. NEVER came in. I asked to speak to their management, "Oh, they are all busy. They will call you back!" No one ever called me. I feel like an idiot paying them all the money I did over 2 years for horrible service. So I finally decided to cancel their service. EVEN THEN... IT DOESN'T END THERE. I have called them 3 times to return their shitty equipment back to them. They swear that they sent out the boxes for me to return the eqipment. I never got any boxes. My just last conversation with them, I spent over an hour just to get them to take their equipment back. Well, they won't send me boxes to return their equipment. I asked to speak to the manager... Wow! If I ever see this asshole in person... I would royally fuck him up! I was calm, I was respectful. But this manager was an absolute DICK! He pretty much told me to fuck off! Obviously, since I'm no longer their customer... who cares if they piss me off? Unbelievable!!!

Anonymous - Verizon H8er ID: 136762



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