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04/17/15 | 1:52AM
Raped by Verizon

My bill last month was $20 over so I called to find out why. Erica the customer service rep explains to me that I used 1 GB of data on another carriers tower so I have to pay it. I have never heard of such a thing in my life!! Was I in BFE for 3 weeks using data? Don't they have the most towers??? How did I use another tower if I haven't gone anywhere? So as a favor she have me a credit. As expected, they didn't completely credit me so I had to call back. This time Yvette tells me the tower story was not correct. Shocker. However, now I'm being told one of my lines went over the data limit. Too bad I pay monthly for a service to prevent that. She could not explain how it happened and can't guarantee that it won't happen again. And as a big favor they credited the whole amount. Absolutely ridiculous!!!! They charge and hope you won't notice then make up some real bogus lies when you call. Will be heading over to tmobile this weekend. So long Verizon!!

Anonymous - Verizon H8er ID: 415AC8



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Replies
04/17/15 | 4:53AM
Bye you cry baby bitch

Anonymous - Verizon H8er ID: A61DDB


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