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04/25/15 | 23:13PM
crappy on demand

I am so sick of the lack of On Demand. I may be able to use it once a week if I am lucky. Nothing but pixilation problems. It damn sure isn't my TV that is the issue. I guess they don't want me to rent movies. Hell, I can't even watch the free shows. At first I thought it was only when I tried to watch in HD but I can't even watch in SD.
I have spent countless hours on the phone with tech support and while they are all polite and do try to help, nothing gets done. Techs have been out 4 times which wastes hours each time. They have replaced the router and set too box. Every time it works for maybe a week and then back to the same freaking pixelation problems. I do live in an apartment and they have tried to blame the wiring or what have you but I am sick as shit about this.
I know problems happen but I shouldn't have to deal with this every time. I am at the point that I may change companies. We already pay WAY TOO FUCKIMG much for this and it doesn't work. No credits for the free stuff, even though we pay for service and the only time they will credit a movie is if I waste an hour or two with tech support jumping through hoops. I already know all of the troubleshooting and do it before I even call but they still have me do it as if it will miraculously start working. Anyone else have this issue and any suggestions? I really like FiOS but I use the OnDemand and don't want to have to change but if they can't fix it, I am through.

Anonymous - Verizon H8er ID: 94F981



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Replies
04/25/15 | 23:15PM
Please excuse my poor spelling and grammar but I am so sick of this shit. Thanks

Anonymous - Verizon H8er ID: 94F981


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