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05/06/15 | 23:18PM
$1,750 for a disconnected phone

Due to a mixup with my rental property manager I paid for a disconnected phone for 4 years. Brilliant I must say. This was my fault but after 30 minutes on the phone they decided to give me a three month refund " because thats how far back their system goes" Funny we all know they have the records for years but fine. So when she started processing it the phone went dead.

I then texted for another hour and never even got my 3 months refunded. So the bottom line is because I made a stupid mistake they got my $1,750 and provided not single bit of data or voice service. There was not even a phone hooked up to the line. Then took another hour of my life by offering the refund then hanging up.

I will be on a lifelong mission to disparage them, starting right here.

Mike Lewis - Verizon H8er ID: 9FAE5C



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Replies
05/15/15 | 19:57PM
I have my issues with Verizon too. I am so sorry that I went to their store in Seguin. I was not informed or given time to check out the paperwork I was signing for a home phone which ultimately turned into 3 more contracts for supposedly a free ipad (not), etc. They have sales people who will do all they can to take your money, but will not help when you have a problem or want to cancel something. They never tell you about the early cancellation fee or the length of time for each contract. WHAT LIARS THEY ARE! ANYWAY THEY NEVER TOLD ME ANYTHING BUT "SIGN HERE."

Anonymous - Verizon H8er ID: F2FC06


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