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05/29/15 | 3:48AM
former employee

Buyers beware verizon sales reps are being forced and I mean forced when selling you that phone on edge to bundle in accessories with the purchase. They yell you there discounting the phone for you like there doing you a favor but in reality you could have paid alot less and are supplementing that discount you would have seen by adding $100 worth "free accessories." Employees actually complain to management that they feel horrible about having to lie to customers but really don't have a choice. If they don't follow this what they call "cali special" they are berated in the office for 40 minutes and coached on why this special benefits the customer. So just know if they say accessories are free there not they never ever are and they just need to keep there numbers high so they need to gauge you.

Anonymous - Verizon H8er ID: 73DE56



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