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06/05/15 | 10:19AM
The lies and problems that never stop

I been a customer of Verizon for three years now, in May 2014 Verizon was having a sale on there tablets, were you get one of there tablets for ten dollars a month but take a gig off your plan and give you a free gig of data for life so your bill won't go up at all. Good deal right? Yeah if they give you the gig of data, two month after getting this two of these devices I went on a 7 month deployment only to find out a month after getting back I was only getting one of the gigs I was promised. I called in to fixed the problem only to find out that to much time has passed for this problem to get fixed and that they can't fixed the problem or even want too even though they say said they will fix the problem mutiple times and lied many times saying they would fix the problem. Then on top of that they offered a new plan the edge plan in 2015 with ten gigs of data for 80 bucks. Were you make monthly payments of the new phone you want to get. So the deal is you pay 31 bucks for for your new phone a month but you get 25 dollars off that so it should only be a total of 80+6+6 = 92 a month sense I have two phones but they forget to add an extra 80 bucks , 40 per line into the mix which you find out after your bill comes out. That is more then a 40 dollar increase on my phone bill after they said it would be at least a 30 dollar decrease by switching over to this new plan. They also don't care if you report them sense all there reps give out lies and bad customer support sense it's the Verizon way, "they are the Fastest growing 3G company in the U.S." So they are entitled to treating there customers like shit and keep lying to them all.

Anonymous - Verizon H8er ID: E90FB0



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