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06/25/15 | 1:57AM
Abandoning commitment to rural customers

We have lived in upstate NY for over 25 years. The only land line service available is Verizon. It is HORRIBLE and we would abandon the land line completely but we cannot get reliable cell service where we live (although thankfully AT&T is getting better - Verizon still unavailable). Every time it rains we have such bad static on the phone line that we cannot use it. This can happen week after week all summer. We can hear other people on the line. They come and "fix" it and it works ok until the next rain event. Tonight I attempted to report the problem again - now they don't even have a phone system and the website keeps malfunctioning. It is pure madness!!!

Anonymous - Verizon H8er ID: 0BB260



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