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This Entry is Rated:
with 304 votes!

02/28/06 | 3:15AM
Always apologizing

On 4/22 I asked Verizon, my former phone company, to refer callers to my new number, when they call my old number. In Texas, Verizon is allowed to charge $35-$40 for this service. They told me it would take 24 hours for the request to take effect. It has been 60 hours and Verizon still hasn't fulfilled its promise. I called Verizon to check on this and they refer me to their repair center. I am told it will be another 8 hours before they can complete the task. The call center worker says she doesn't know why it wasn't taken care of and apologized.

- Verizon H8er ID: C6E83F

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