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This Entry is Rated:
4
with 1 votes!


08/28/15 | 20:52PM
Follow up

New phones were ordered from Verizon under their new plan that charges a monthly fee. The old phones were returned as requested, however, Verizon has not credited all the phones. We are still being charged $299.00 for a phone that Verizon admitted was returned, however, to this date has refused to change their bill to reflect same. Several chat sessions have been made with Verizon and on each one they apologize and promise to rectify the error. They never do. Further, they promise to check back with me to ensure the problem is solved. They never do. While Verizon may have good coverage, they have the worse customer service of any company I have dealt with.

Ray Watters - Verizon H8er ID: 272B61



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