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09/03/15 | 8:01AM
Fraud locked my phone and girlfriends phone for their fuck up

Im a prepaid customer, verizon charged my debit card that wasnt even on file. Just 1 day prior I paid my bill with girlfriends credit card. I filed fraud to dispute the DEBIT PAYMENT so long story short they got mad SO THEY fraud locked my phone as well as hers because her card was tied to my phone now both phones are locked and worthless because of the fraud lock. An i5 and her i4 . They told me I could never have service with that phone ever again as well as her phone which is bullshit because they told me any card tied to my phone would permanitely disable any device associated! What the fuck you kidding me, the only fraudaulent problem was that unauthorized charged taken on my debit card the phones not FUCKING FRAUD THEY ARE!!! SO I ASKED THE LADY ON THE PHONE AND SHE SAID THE PHONE IS NOW A THROW AWAY BECAUSE GOOD LUCK GETTING SERVICE ANYWHERE ELSE DUE TO YOUR NEW FRAUD LOCKED PHONE. they made the mistake and I ultimitely paid the price by losing 2 phones they installed fraud blocking in. I spent 6 hours on phone with them getting bounced back and forth, having to explain my story over and over to get well I cant hanfle that here i'll have to transfer you here to another dispatcher with no authority once again and many times was told to hold all to begin back at main menu or to some other dumbass with no concerns with my problems they created. HOW CAN THEY FRAUD LOCK BOTH OF OUR PHONES TO WHERE THEY BECOME USESLESS AND DISABLED FOREVER OVER A PAYMENT THEY RAN FRAUDENTENLY ANYWAYS??????? MUST JUST BE A SCHEME THEY USE IF YOU FILE A FRAUD ON THEM TO COUNTER YOU AND FUCK YOU. I COULDNT BELIEVE WHAT HAPPENED OVER ONE UNAUTHORIZED CHARGE I WAS A VICTIM OF AND BECAME THE VICTIM AGAIN TWICE WITH THE PERMINENT FRAUD LOCK ON MY PHONE AND HER PHONE. I KEPT SLAPPING MYSELF IN THE FACE HOPING IT WAS JUST A NIGHTMARE BUT IT HAPPENED AND I DONT THINK I WILL EVER FORGET ABOUT THAT "STRONG ARM ROBBERY " THEY TOOK AT LEAST 1,000 $ BETWEEN BOTH PHONES NOW THAT ARE DEEMED JUNK AND CANT GET SERVICE AS WELL AS NO REFUND FOR US BOTH HAVING STILL 25 DAYS EACH OF REMAINDING SERVICE.

I WAS ROBBED WITHOUT A GUN. ANY ANSWERS OR SIMILAR STORIES WOULD HELP

Anonymous - Verizon H8er ID: 6BC95A



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Replies
09/26/15 | 0:18AM
I really want to sue them.... but cant...

Anonymous - Verizon H8er ID: F9B0E2


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