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09/10/15 | 15:36PM
Deceptive Practices....

A member of my call plan had their phone stolen. I purchased a replacement (exact same make/model) phone at full retail cost. Verizon categorized that as a significant customer driven plan change that voided my (now discontinued) data plan. Instead of unlimited data, I am now paying more for a much smaller data allotment. Great business practices if you're driven solely by greed and exploitation of your customers.

I've had enough! - Verizon H8er ID: 7C1F41



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