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09/25/15 | 19:42PM
Salesperson will lie to your face.

I went in to transfer to Verizon from ATT and I wish I hadn't. Here were the screw-ups.

1) Salesperson, in writing, said I get an employee discount. Turns out I don't because I don't have a qualifying plan. I had to find this out myself and the entire store in Painted Post, NY did not know.

2) Said an iPhone 5/5S case fits a 5Phone 5C. It does not so I had to return it.

3) Said that each of our phones can be traded in for $200 a piece. Turns out that they can't in their condition, even though he said they would be accepted no problem.

There is no oversight as corporate Verizon wouldn't do anything since this is a 3rd party store. Customer service was unhelpful saying, "oh, well he was wrong". It was clear he was wrong, so they aren't willing to right the issue?

Don't buy from Verizon.

Anonymous - Verizon H8er ID: 8200DB



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Replies
09/29/15 | 4:08AM
Don't go to third party stores....

Anonymous - Verizon H8er ID: 3413ED

10/02/15 | 2:42AM
Doesn't matter if it was a third party store or not - I was repeatedly lied to....

Anonymous - Verizon H8er ID: 3E8602

10/05/15 | 22:05PM
get good and stop being a dumb cunt?

Anonymous - Verizon H8er ID: 7F3703

10/30/15 | 14:07PM
You may try to complain to the FCC, and FCC will forward the complaint to Verizon. Verizon is required to response within 30 days. It worked for me and got my termination fee back.

Anonymous - Verizon H8er ID: 4CCC5F


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