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This Entry is Rated:
9
with 1 votes!


01/23/13 | 21:37PM
Verizon has ubran coverage gap quotes us $200 to buy an extender

After 10+ years of being loyal subscribers to Verizon on a family plan they pull this one on us!!

We live about two miles from downtown Los Angeles a big city with several million people. Yet Verizon does not provide any coverage to where we live.

We emailed them. They asked up to call them. Completely ignoring the fact that we don't get a signal. My sister spent hours sitting in her car at a park where she could get a signal. She spoke to several Customer Support people and not one was able to resolve her issue.

Finally, she wrote a letter to the higher ups. They asked her to call them. Then she sent an email. They took 2 weeks to reply. Their excuse being that the recipient had gone on vacation. When she did finally reply to us, she quoted us a $200 dollars for an extender so that we can get a signal where we live.

This is by far the worse experience I have every had with any...and I mean any service provider.

I hate Verizon.

Anonymous - Verizon H8er ID: 0E0677



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