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10/19/15 | 15:28PM

I waited for a week to order a new phone, so that I could have the cost added to my bill. I was told that while the phone was on backorder I would have to pay the full price, or wait until it was no longer on backorder. I waited, and then found out I still had to pay for it immediately. Complaints fell on deaf ears. I guess they can say anything they want, and nobody will ever check on them.

living with the sucking for 8 years - Verizon H8er ID: B46CCA

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